Santiago Marriott Hotel

Overall the stay was very good. Location is superb, staff is extremely helpful, but the facilities were not perfect. My assigned room had a broken AC, it took 3 days to solve the issue by moving me to another room were some lights were not working either. Besides, the pool, sauna, Spa, and jacuzzi all were closed even though that was not specified during the booking.

Staff is always attentive, worried to cover any need could you have and looking to improve our stay every time we visit the hotel

Location, Comfort, Staff and cleanliness

Breakfast and room