Staff is friendly and accommodating as is always the case here. Rooms are clean, comfortable, soundproofed and overall excellent for a good rest. Hotel services are always great, breakfast is abundant and excellent. Staff was very keen to accommodating an extreme late check-in and the process (at 2am) went swiftly
Javier
April 2024
Top notch in terms of staff friendliness and overall service. As usual, Latin Grill is a top-notch place to dine (and a big shout-out to Miguel, with his always friendly first class service). The rooms are spacious, comfortable, well equipped and soundproofed, views are outstanding.
Javier
Januari 2024
Great staff, awesome location and just very impressive throughout - joy to stay there
Milo
Januari 2024
It’s a very nice and fancy family hotel, excellent location. Breakfast was amazing.
Maria
September 2024
Overall the stay was very good. Location is superb, staff is extremely helpful, but the facilities were not perfect. My assigned room had a broken AC, it took 3 days to solve the issue by moving me to another room were some lights were not working either. Besides, the pool, sauna, Spa, and jacuzzi all were closed even though that was not specified during the booking.
Mathias
Juni 2022
The room is great and food is delicious. Room service was quick and efficient. Menu selection was diverse.
Danitza
Maret 2024
The area where the hotel is situated was great, right beside Parque Arauco 👍
Rodrigo
Januari 2024
Staff were very welcoming everywhere
Janet
April 2024
Good location. what you would expect from modern hotel. breakfast had good selection and not crowded or rushed.
David
Februari 2023
It was very nice but getting old
William
Maret 2025